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Outrageous Customer Service
Our commitment to outrageous customer service has resulted in outrageous concepts—like calling you back fast. We respond to every customer inquiry within two hours. We have the industry’s fastest written response to requests for quotes and data sheets. And Chase receives orders until 7 pm EST every business day to accommodate last minute and rush orders. |
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Empowering Account Managers To Meet Your Demands
Unlike distributors who centralize authority and slow down the decision-making process, our Account Managers have the authority to make decisions and do what it takes to make sure you are satisfied. And your Account Manager will visit you frequently, to make sure your thermoplastics requirements are always being met and to help you find ways to be more competitive. |
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Managing The Supply Chain
To improve material distribution to our customer base, Chase Plastics has more than 27 warehouse facilities strategically located throughout North and Central America. At our 100,000 square foot Central Distribution center in South Bend, Indiana we offer value added services such as blending, repacking, inventory management, third-party storage capabilities and company-owned trucking and logistics for personalized delivery. |
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